Car workshop booking system

    An online booking system that feeds your workshop, not another inbox

    Customers book a service and a time on your workshop's website. The booking lands in Node Studio's Appointments, and when the car arrives it becomes a job in one step, with no copying details from a booking app into your workshop system.

    sgcarservices.sg
    SG Car Services workshop website with a Book Appointment button, built by Node Studio

    Taking bookings on WhatsApp works until it doesn't

    Most Singapore workshops still take bookings by chat and phone. It feels personal, but it means someone has to answer every message, keep the diary in their head, and retype each booking when the car arrives.

    Customers message after hours and book somewhere that answers first.

    Two staff confirm the same slot because the diary lives in two phones.

    A separate booking app means typing the customer and car details again at arrival.

    No-shows and forgotten bookings aren't followed up because nobody has the list.

    From booking to bay

    01

    Customers book from your website

    A booking form on your workshop's website lets customers choose a service, a date and a time, any hour of the day. We can build the website for you, as we did for SG Car Services.

    02

    Bookings land in Appointments

    Each booking appears in Node Studio's Appointments with the customer, car and service, alongside bookings your team adds from calls and WhatsApp. Everyone sees the same diary.

    03

    Convert to a job when the car arrives

    When the customer turns up, convert the appointment into a job instead of creating it again. After the work, set a service reminder so the next booking comes back to you.

    What Node Studio covers

    Booking form on your website
    Service and time selection
    Appointments diary for the whole team
    Phone and WhatsApp bookings in the same list
    Appointment to job in one step
    Service and oil change reminders
    Workshop websites built for you
    Customer booking app (coming soon)

    Your own customer app is next

    We're building a customer app for Node Studio workshops: one link with your workshop's name where customers book, follow the repair, approve extra work, pay by PayNow and keep their service history.

    Workshops using online booking today will be first in line for it. See the customer booking app page for what it will look like.

    Frequently asked questions

    Can customers book car servicing online?+

    Yes. With a booking form on your workshop's website, customers choose a service, date and time, and the booking goes straight into Node Studio's Appointments.

    I don't have a website. Can you build one?+

    Yes. We design and build workshop websites with online booking connected to Node Studio. SG Car Services at sgcarservices.sg is one we built.

    Do I still need WhatsApp for bookings?+

    Customers can still book by WhatsApp or phone, and your team adds those bookings to the same Appointments list, so there's one diary for every booking.

    What happens when the customer arrives?+

    Convert the appointment into a job. The customer, car and service carry over, so nothing is typed twice.